Dr Epstein and staff,
I just wanted to tell all of you there once again how thankful I was for your professionalism, skill, help, attentiveness and more to me during this. From start to finish my experience was amazing. To recap from a accident my ride side of my face had to be fix over 20 years ago. Over time the eye was dropping and I was starting to look cross eyed and more.
Walking into your office the reception was wonderful. Staff I meet with could not have been more on top of their job and friendly. You could see each person I spoke to was so knowledgeable and ready to answer any questions. And made it clear they would be there any time I needed. Then educated me on the whole process. I meet Doctor Epstein and shared what I thought needed to be done. He analyzed my face in record time and precision. Then told me nope all you need is the brow. Also spent all the time needed to be sure I was comfortable. We scheduled in. It was done the 30 th of December. Thru the holidays all the staff was there and answered any questions I had by email within hours any time day or night.
I was so well informed. The procedure was quick easy and I was gone before I knew. The staff and Dr. Epstein reached out to me thru New Years to check on me.
The whole start to finish was unbelievable I healed great and my face is balanced back. Had a few people a couple weeks after look at me and say wow you look younger and rested. Which is the best complement I could get.
I will sing all your praise for years to come.
Thank you so much,